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Account settings On this area you can update your personal details and change the language of your control panel.
Control panel language: Change the language of your control panel, this setting is independent from your store’s language. Sign out and login again after changing this setting. Did you find errors in the translations? In some cases the translations are done via machine translation. Please write us to info@kiripp.com if you wish to help correcting any of the translations available.
Account settings On this area you can update your personal details and change the language of your dashboard.
Name: Your name. Does not show in your store page. Email: The email used for registration. This email is used for all communications with Kiripp, including order notifications, customer inquiries, and other important information. It is also used for logging in to your control panel. Language: Change the language of your dashboard, this setting is independent from your store’s language.
Admin - Account settings On this area you can update your personal details and change the language of your control panel.
Control panel language: Change the language of your control panel, this setting is independent from your store’s language. Sign out and login again after changing this setting. Did you find errors in the translations? In some cases the translations are done via machine translation. Please write us to info@kiripp.com if you wish to help correcting any of the translations available.
Admin - Accounts Accounts main page In this area you can see all the accounts of your agency service, as well as edit and delete them (green and red buttons respectively).
ID Email: The Email associated with the account. Subscription: Shows the account’s subscription if available. By default, free trial and manually added accounts are fully featured Professional accounts.
Expire date: Shows the account’s expiration date. Free trial accounts have an expiration date of 30 days after registration.
Admin - Dashboard After the initial setup is completed, login to your service dashboard using the provided administrator account.
Example:
Info boxes These boxes show your service statistics.
Total accounts Seller accounts Buyer accounts Active seller accounts Expired seller accounts Available stores
Admin - Settings In this area you can view and change your service-wide settings.
Domain name: Shows the domain name of your service (not editable) Site name: Your service name shown in your service pages and stores Site logo: Your service logo. Shown in the control panel header, footer and registration/login pages Site favicon: Your service favicon Site email: Your customer support email. Shown in the footer area of your service pages.
Admin - Stores In this area you can see all the stores of your agency package. Open an individual store by clicking the Open store button.
ID: The store’s ID Store owner: Shows the store owner’s email Store name: Shows the store’s name Store slug: Shows the store’s URL slug Open store button: Opens the store in a new tab The 150 store limit of the Agency plan refer exclusively to stores.
Admin - Subscriptions Subscriptions main page This page records Stripe’s webhook events. Refer to this page to monitor subscription and payment related events and match the payments received in your Stripe account in order to verify your configuration.
Event ID Event’s log message: Shows the event type Customer: Shows stripe’s customer ID Customer email: Shows the account’s email address associated with the payment (this field does not show in in all events) Amount paid: Shows the amount paid in the transaction (this field does not show in in all events) Period start: Shows the active subscription’s starting period Period end: Shows the active subscription’s ending period Created: Shows the subscription’s creation date Subscription: Shows stripe’s subscription ID View event details button Click to open the event’s details Delete event Click to delete record View event details This area shows a detailed view of the received event.
Agency billing page In this area you see your subscription details, purchase a new subscription on expired plans, as well as update your billing details.
All subscription payments are processed directly and securely by Stripe. We do not process or store any credit card information.
Agency billing information (on active subscriptions) Subscription type Subscription status Billing date: Shows the last billing date Next billing date: Shows the next billing date Billing amount: Shows the amount billed Manage billing: Use it to update your payment information Agency billing information (on inactive or expired subscriptions) If no active subscription is present, you can purchase it using the Subscribe button.
Agency plan information The information in this section is out of date. We are working to update it as soon as possible.
With our Agency plan, we offer a white label service for agencies and partners. With this service, you can offer a Kiripp-like solution under your own brand and domain, managing your own users.
Features Use your custom domain and branding to offer the same service as Kiripp yo your clients/market.
Initial set-up for agencies Here are the first steps for creating your own service.
Signup Sign up and subscribe to our Agency plan in the agency signup page.
Once you login, you will be greeted with the agency dashboard.
Initial setup This form is for the initial set up of your service. Once the data is submitted, we set up your new service website with that information.
Your service URL field.
Stripe set-up In order to receive subscription payments you need a Stripe account. Follow the steps below to integrate it with your service:
Register or login to your Stripe dashboard Generate your Stripe secret key: Go to Developers > API Keys
Click the Create secret key button and give it a name
Copy the generated key and store it in a secure location
Paste your Stripe secret key in the corresponding field of your service settings page
Billing page In this area you see your subscription details, purchase a new subscription on expired plans, as well as update your billing details.
All subscription payments are processed directly and securely by Stripe. We do not process or store any credit card information.
Categories On this page you can manage your store’s categories.
When setting up your store, add your product categories before adding your individual products.
Product and categories must have a unique name.
What’s new 2024-08-26 Updated Spanish documentation Translation updates Stripe payment provider updates Misc security updates 2024-06-11 Mercado pago updates Product variation fixes (errors in whatsapp message when items names contained special characters) Mercado Pago updates Translation updates PayPal provider updates NEW: Frontend shows Multiple images per product(carousel in product popup and detail page) 2024-04-06 Information portal updates Homepage updates Stripe payment provider updates changed homepage domain from get subdomain to root domain Spanish translation updates Italian translation updates 2024-03-12 Auth form improvements Added search and pagination to orders and products pages Fix: Store schedule not showing in some cases Fix: Wrong timezone in order details page Fix: Wrong timezone in order confirmation email Fix: Variations selection not cleared on modal close Fix: Dynamic price calculation in product modal with variations Various checkout flow improvements Checkout form: Better payment provider selection Checkout form: Payment provider naming improvements Error handling improvements Order email improvements: delivery information added 2024-02-10 Information Portal updates Website updates Stripe payment provider updates Frontend updates 2024-01-08 Agency plan Launch (v2) Stripe improvements Recaptcha added to registration page Security updates 2023-12-11 Updated address search code Payment providers maintenance updates 2023-11-30 Stripe payment provider Improvements Address lookup code improvements Spanish translation fixes Store schedule improvements 2023-11-17 Added: Italian and Spanish control panel languages (select your language in your profile options page) Improved Spanish translation for stores Improved Italian translation for stores Mercado pago payment provider fixes Added store local time to store information modal 2023-10-28 Overhauled translation engine: Now all stores are translatable Added Italian language to stores (tied to locale selection) 2023-10-11 Beta: Agency migrations 2023-10-04 Checkout page: form validation enhancements Fix: Mercado Pago checkout improvements Checkout page performance and flow improvements and optimizations 2023-09-26 Checkout: Remember customer data (repeat customers) Fix: User location is now automatically loaded (repeat customers) Checkout selection buttons usability improvements 2023-09-25 Updated login/registration template Cart checkout mode selection title/button usability improvements 2023-09-20 Checkout page usability improvements.
Create a store To get started, go to the Kiripp dashboard and log in.
Create a new store Click on the Create a new store button in the My Stores section.
Select the type of store you want to create:
Restaurant/Food: Select this option if you want to create a store for a restaurant or food delivery service. Physical goods: Select this option if you want to create a store for physical goods, e.
SSL on custom domain The steps on this page are not required for custom domains (CNAME) to work.
For enabling SSL with your custom domain, we recommend using Cloudflare.
Here are the steps for using Cloudflare’s free plan with your custom domain:
Sign up with Cloudflare. Select the option ‘Cloudflare for infrastructure’ Enter your custom domain name and click on Add site Select a preferred plan. For basic usage, we reccomend the Free option.
Customers In this area you can view a list of your customers and their orders.
In this area you can view a list of your customers and their registration date, email and number of orders made. View a customer details by clicking on the View details button.
Customer details In this area you can view any of your customer’s order history. You can open any of the orders by clicking on the View button.
Dashboard On this area you get an overview of your currently selected store. It shows the number of products, categories and orders, as well as your store’s unique URL and QR Code, and also your subscription information.
Info boxes These boxes show the number of products and categories in your store, as well as the total number of orders and the number of orders with “Pending” status.
Store URL and QR Code This area shows your store’s URL and QR Code.
Frequently Asked Questions What is Kiripp?
Kiripp it a tool for helping small businesses to digitally showcase and sell food or products in as easy, fast and streamlined way. It automates sales and payments without app installs, intermediaries or comissions.
How do i receive payments from my customers?
Kiripp allows you to receive payments directly from your customers during the checkout process. It integrates: PayPal, Mercado Pago and Stripe.
Does this service only works with WhatsApp?
Mercado Pago Setup Information To start accepting payments with Mercado Pago with your Kiripp store you need to create an app and obtain its Credentials.
Create a Mercado Pago Account Sign Up for a Mercado Pago account here. If you already have an Account, skip this step.
Create an app and get its credentials Go to your Mercado Pago Developer panel here and create a new application.
Enter the application name and select Checkout pro under product.
Migrating from Kiripp V1 Information If you are migrating from Kiripp V1, you can follow these steps to migrate your store to the new version.
You can only migrate your products from Kiripp V1 to Kiripp V2. Your store settings and other configurations will not be migrated and you will need to set them up again.
Migrate your store Go to your Kiripp V1 dashboard and log in.
Export your products Go to the Products section and click the Export to CSV (Compatible with KirippV2) button.
Orders My orders In this area you can view your current orders and delete them.
Orders get recorded in this area on all checkout modes (e.g. WhatsApp, SMS, Email, Stripe, Paypal, Mercado Pago).
View order In this area you can view any of your order’s details:
Order date: Shows order date and time.
Order reference: This field is generated when an order is made. Use it to match and verify orders.
Payments View all payments Here all payments made on PayPal, Stripe and Mercado Pago modes get recorded. Use this information to match the payments with your payment provider in order to verify your initial payment provider configuration. For this purpose it is recommended to make a test purchase after the initial set up is completed.
In this area you can view your current payments and delete them (green and red buttons respectively).
PayPal Setup Information To start accepting payments with Paypal with your Kiripp store you need to obtain Paypal API keys.
To be able to create API keys you will need to make sure your PayPal account is a Business account and not a Personal account. This is required for creating working API Keys for your store.
Create a PayPal Business Account Sign Up for a business account here. You can find additional instructions for opening a Business account here.
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Privacy policy Kiripp.com operates the kiripp.com website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the kiripp.com website.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service.
Products page On this page you can manage your store’s products. It allows to add your products manually or in bulk via CSV file import.
When setting up your store, add your product categories before adding your individual products.
Product and categories must have a unique name.
Products table In this area you can view your current products and also modify or delete them.
Adding a new product You can add a new product via the “Add product” button.
Quick start The information in this section is out of date. We are working to update it as soon as possible.
Kiripp stores are easy to use on any device and don’t require any installation.
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At the top, store information is shown such as operating schedule, location, service area, phone number and linked social networks.
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My stores In this section you can create and manage your stores. You can create different types of stores such as restaurant/food, physical goods, and virtual goods.
To see your store related information, as well as adding products and categories, you must first select a store from the list.
To view any of your store’s orders, you must first select the store from the list! If no store is selected, the orders section will be unavailable.
Stripe Setup Information To start accepting payments with Stripe with your Kiripp store you need to obtain its Developer API keys.
Create your Stripe account Sign Up for a Stripe account here. If you already have an Account, skip this step.
Get your API keys Go to Developer > API keys to obtain your Secret key.
Set up Webhooks In order for Kiripp to get information about your customer’s payments, you need to configure Webhooks.
Terms of use The general Terms and Conditions detailed below govern the contractual relationship between the ‘User’ (hereafter also referred to as ‘You’ or the ‘Customer’) and Kiripp.com.
Both parties accept these Conditions unreservedly. These general Conditions are the only conditions that are applicable and replace all other conditions, except in the case of express. written, prior dispensation.
Changes to the Terms of Service and the Website Kiripp.com is a work in progress, and as such things may change, be added or be taken away.